Electronic government was initiated with the initiation of Multimedia Super Corridor (MSC) by the Malaysian government in 1996.
In 1997, the Malaysian Government launched the Electronic Government initiative, generally known as e-Government. The purpose is to revamp itself to direct the country towards the Information Age. The implementation of e-Government in
E-Government seeks to enhance the convenience, accessibility and quality of interactions with the public and businesses at large. It will also improve information flow and processes within the government, its speed and quality of policy development, as well as the coordination and enforcement at the same time. Thus, this would enable the government to be more responsive to the needs of its citizens.
E-Government uses the information and communication technologies in public administration combined with organizational change and new skills to improve public services and democratic processes in order to strengthen support to public policies.
The seven main projects were identified to be the core of the e-government applications. The e-Government projects are Electronic Procurement (eP), Project Monitoring System (PMS), Electronic Services Deliverym (eServices), Human Resource Management Information System (HRMIS), Generic Office Environment (GOE), E-Syariah and Electronic Labour Exchange (ELX).
Other than these seven main projects under e-government flagships, several government agencies has also initiated online services for the public projects, aims to increase the ease and efficiency of public service to the people. Among others were Public Services Portal (myGovernment), e-Tanah, e-Consent, e-Filing, e-Local Government (e-PBT), e-Kehakiman, Custom Information System (SMK), Pensions Online Workflow Environment (POWER), and Training Information System (e-SILA).
E-Government is a way for public administration to become more open and transparent, and to reinforce democratic participation; more service-oriented, providing personalized and inclusive services to each citizen
Citizens today expect and demand governmental services with a high degree of quality, quantity, and availability in a 24-hour, seven-days-a-week, and year-round fashion. Governments all over the world are developing information systems and electronic services that have the capacity to meet these rising service needs and demands of citizens and other clients
The e-government applications are developed based on best understanding of citizen requirements. These applications will provide a seamless online service and thus improve traditional government services.
Despite the issue of privacy and security, internet security breakdown, the e-Government system will continue to grow due to the demand and the needs of the nation. It is the government’s strategy as the nation emerges towards our very own vision 2020.
Try this website to know more about e-Government services:
0 Comments:
Post a Comment